DELIVERY AND RETURNS

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MAY 22ND UPDATE*

Any orders made from the 22nd of May will not go into production until 23rd June.​ I apologise for any inconvenience this may cause.​ For any questions, please visit the contact page.​ Thank you!

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All lingerie is handmade to order. Please allow 1-7 days for the pieces to be handmade.

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Delivery -

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​UK delivery is free when you spend over £45.

Aim for 2-5 working days using tracked delivery.

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Non-UK delivery:

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Europe: Aim for 3-5 working days.

USA: Aim for 5-7 working days.

Australia and New Zealand: Aim for 5-7 working days.

​North & South America (excluding the USA), Africa, Middle East, far east and southeast Asia: Aim for 5-7 working days.

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Nomarch is not responsible for any extra import taxes or customs fees on arrival in your country. Any extra charges are the buyer's responsibility.

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Returns Policy -

All our handmade items are made to order, we are not obliged to offer refunds (under the consumer contracts regulations 2013 bespoke items are exempt from cancellation rights). We are also not obliged to offer refunds/returns due to hygiene reasons. To best prevent disappointment, please double-check all information provided, look up our size guide, and view the size guide video linked. Feel free to get in contact via the contact page to discuss any other queries you may have before you purchase. 

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Any separate top purchases can be returned if they do not fit, postage not covered. Tops must be returned within 7 days of receiving the item. 

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